My Sun Life – Easy Online Access to Your Benefits Information & Claims

To get started online right now, simply login to: www.mysunlife.ca

Your McMaster University health and dental benefits include access to the Sun Life Financial website ‘My Sun Life’ which provides you with the ability to view your benefits information and submit claims online.  Below are some of the things you can do quickly and easily at www.mysunlife.ca:

My Sun Life Mobile App

Sun Life has launched a mobile app for your phone.  You can do all the things you do at www.sunlife.ca/mobile on the go, any time. Visit Sun Life to find out more or download the app today (available on Google play, at the App Store or BlackBerry World).

 

Submit E-Claims:

Submit your health and dental claims online for instant processing.  It’s fast, easy and convenient. You save time and paper, and in most cases you get your benefits payments directly into your bank account less than 48 hours after your claim is processed. 

See all the advantages of using E-Claims by clicking here: The Benefits of E-Claims.

E-claims is also a “green” initiative that brings us one step closer to completely paperless medical and dental claims while providing you with a more efficient claim process.

Manage Your Benefits Information:

  • View your claims statement as well as your claims history.
  • View information regarding what’s covered under your plan.
  • Check when your plan will cover your next purchases of glasses or lenses.
  • See when you, or your family members, are eligible for your next dental check-up.
  • Enter a drug name or drug identification number to see if it’s covered.
  • Print an “all-in-one” coverage card to keep in your wallet.
  • Send confidential secure messages and questions directly to a Sun Life Representative.

Reference the Wellness Centre:

  • Take a confidential online wellness assessment, and then get healthy lifestyle suggestions to help you understand and reduce your health risks.
  • Visit the health and medication libraries for information about medical conditions, treatments, drugs and medicine.
  • Go to the Canadian HealthCare section to find doctors, clinics or community support groups in your area, plus get more help navigating the Canadian Health Care System.
 

To take advantage of the benefits that 'My Sun Life' has to offer:

  • Visit www.mysunlife.ca
  • Enter your access ID and password
  • Or, if you need an access ID and password, simply click on"Register Now" to get started

For more help getting started click here:

For more information on what’s available online at ‘My Sun Life’ and how to use the web site click here:

Questions?

For assistance, please contact Sun Life at: 

1-800-361-6212
from 8 a.m. to 8 p.m. ET Monday to Friday.